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View previous issues of the PMXpert Connection at http://www.pmxpert.com/newsletters/. |
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| Does your facility receive a constant stream of service requests day in and day out? Is your day filled with phone calls and notes from people needing things fixed? Then you need PMXWeb, an online module available for PMXpert Software. PMXWeb provides all the convenience and benefits of the Service Request Module, plus more, and it’s being offered for a limited time with a discount of 25% Off – that’s a savings of almost $500.00 (offer expires October 31, 2009). |
With PMXWeb, you can check service requests on your own schedule, instead of on demand of the requester. If you don’t feel the matter is urgent, you can simply assign the problem to the asset and PMXpert can generate the problem on the next service work order. You’ll reduce phone calls and eliminate interruptions while still getting service requests done when needed. |
The benefits don’t stop there, you can discover additional features of the PMXWeb Module and view an example of it’s functionality by visiting our website. You can also contact our Sales Department and schedule a Free Demonstration of the PMXWeb Module. |
What could be better than having your work move along more efficiently with less interruptions? Not much, except perhaps knowing that you saved money in order to achieve that goal. Take advantage of this opportunity today and get in on the offer! Save 25% OFF the PMXWeb Module - call our Sales Department at (306) 975-3737 (Press 1) or email Sales@PMXpert.com with this Promotion Code: PMXNL0910 (must be quoted to receive discount offer). |
This promotion only applies to current clients who have already purchased the software. It cannot be applied retroactively to previous purchases. It does not have cash value and cannot be combined with any other promotion or discount offer. No substitutions or transfer rights will be given. |
| One of the major advantages of PMXpert is its flexibility, which allows it to accommodate the preventive maintenance needs of any industry. The main feature that allows PMXpert to adjust to any PM requirements is the user-defined Service setup. |
When you set up PMXpert for your business, you completely customize the services. You enter and define all service information, so you’ll never have to “make do” with pre-set options that are not quite right, or services you don’t want. Services can be called anything you like and you can create as many as you need. If you want to set up your services on a cycle, you can choose a meter or counter (such as an odometer or hour meter), time, or a combination of meter and time. Other options are available, such as whether to “Adjust for Downtime” if you want the scheduler to compensate for asset downtime, or “Keep on Schedule” if you want PMXpert to ignore that a service was performed early or late when next scheduling the service. If you want, you can also Link Services so that two services that occur in the same window will be pulled into the same Work Order, meaning the asset will only go for servicing once instead of several times over a short period. |
After creating your services, you can then set up an asset or piece of equipment with as many services as necessary. When you add a service to an asset, you can add even more details to customize the service to your preventive maintenance processes, such as the people responsible for completing the labor, specific Procedures that need to be followed, and Service Details such as parts and fluids required for the service. |
To learn how to set up your services, refer to the PMXpert User Manual at Chapter 2: Setting Up PMXpert, Step 6: Services. To learn how to assign services to assets, see Chapter 3: Assets, Assign Services to Assets. |
Setting up your services correctly is an important first step in getting PMXpert to operate efficiently with minimal user effort. To ensure that you get the process right, you may want to purchase some PMXpert Training with our expert PMXpert Software trainers. A good setup now will save you from hours of adjustment later! For more information, contact our Sales Team at Sales@PMXpert.com or (306) 975-3737 (Press 1). |
| If your database is getting larger and larger by the day, it may be time to purge some stuff you don’t need anymore. PMXpert has several purge options in the purge wizard, which you can run by selecting Utilities | Purge | Database from the main menu. For example, you can purge data such as closed work orders, performed requests and received purchase orders to a second database, so that even though the purged items no longer take up space in your main database, you can still find the items in the second database if necessary. |
For more information about utilities and how to use them, refer to Chapter 11: Utilities in the PMXpert User Manual. Remember that any time you run utilities, you should create a complete backup of your data, in addition to the regular data backups you should already be running. |
Whenever you have a question about PMXpert, remember to check the FAQs (Frequently Asked Questions) on our website. The answer you need may be just a click away! |
| Did You Know... that PMXpert has over 40 professionally designed, built-in reports? With just a click, you can get all the detailed information you need – fast! |
PMXpert’s reports cover all different areas of the program, and most reports can display different information depending on the options you select for the date range, items included, filtering, etc. For example, you can track your maintenance repair costs with Costing Reports, which you can view in detail, or summarize by Asset, Service or Labor. Review a quick overview of your assets with the Asset Snapshot, or look up more detailed information about your Assets in reports such as Asset Usage, Asset Downtime or Asset Part/Fluid List. Do you want to see how many Work Orders are getting done on time? Check the Work Order Service Performance report. Do you want to view services coming up in the future? Check the Service Forecast report. |
There are many more reports with the information you need, but if you have very specific requirements, you can customize existing reports or create entirely new reports in PMXpert’s built-in Report Designer. NOTE: Customizing and producing new reports requires previous experience with SQL scripts and report building. |
Knowledge is power – and PMXpert will make sure that you have the knowledge you need! For more information about reports, consult the PMXpert User Manual at Chapter 10: Reports. Do you want to become a report pro quickly or get some help with customization? Consider buying a couple hours of PMXpert Training. Our expert trainers will get you on your way and save valuable time. For more information, contact our Sales Team at Sales@PMXpert.com or (306) 975-3737 (Press 1). |
To download the newest Software Update, log in to the PMXpert Support Website. Click on the Downloads tab and click on the PMXpert Install V10.6 (10.6.0.351) link. |
| Software Updates are only available to customers with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales@PMXpert.com or (306) 975-3737 (Press 1). They can provide you with information on how to reactivate your Upgrade Protection Plan so that you can continue to get the maximum advantage out of PMXpert Software. |