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Latest News
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PMXpert Connection |
Date: 07/06/10 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: PMXpert Blog and Twitter Updates | 30% Discount on PMXWeb until Aug. 17 | Streamline Requests with Service Request Module | You Can Copy Purchase Orders | How to Reschedule Multiple Services | Version 10.7.1.361 | Microsoft Office 2010 64-bit Compatibility.
View Volume 4, Issue 3 - July 2010. |
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Follow PMXpert Updates on Twitter! |
Date: 06/15/10 |
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PMXpert Software Updates are now on Twitter! If you want to keep your software updated with all of the latest new features and hot fixes as soon as they are available, follow us on Twitter @pmxpertupdates. We'll let you know when you can get the most recent update release.
Remember that Software Updates are only available to clients with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales@PMXpert.com or (306) 975-3737 (press 1). Our friendly sales representatives will be happy to provide you with more information about the Upgrade Protection Plan. |
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Special Bulletin from PMXpert Support |
Date: 05/04/10 |
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To ensure that all clients receive the highest quality of service in the fastest time possible, PMXpert Software Support has reviewed and revamped its procedures. Beginning May 10, 2010, all incoming support issues will be routed through a Support Receptionist and entered into a Support Queue before being assigned to a Technical Support Representative.
This guarantees that issues receive the same prompt and dedicated attention from our Support team whether you call, email or leave a voice mail. Emails are checked several times per hour, and voice mails are automatically converted into emails by our phone system so that they receive equal attention.
This new procedure ensures the best quality of service for each support issue. Support Receptionists will monitor and organize the intake of support requests so that Technical Support Representatives can dedicate their full energy and attention to resolving technical support issues as quickly as possible. This does not mean you are stuck talking to an automated phone service! If you want to speak with a real person, our Technical Support Representatives will be happy to return your call and guide you through the issue resolution.
For more details regarding the updated Support Procedures, view the Support Bulletin or download the Support Quick Reference PDF.
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PMXpert Connection |
Date: 04/06/10 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Save Up to 20% OFF UPP Extended Contracts | Keep Your Inventory under Control with PMXpert | Keep Asset Meters Updated | Assign New Responsible People in the PM Schedule | Version 10.7.0.360.
View Volume 4, Issue 2 - April 2010.
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Special Bulletin - New & Enhanced Features from 2009 |
Date: 01/05/10 |
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As we begin the New Year, it is a good time to look back on all of the great changes that have happened in PMXpert Software. There have been so many, you may have forgotten about some of them! A special year-end bulletin has been posted to our website, detailing all of the great features added to the software in 2009. To view the bulletin, click here.
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PMXpert Connection |
Date: 01/05/10 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: 2009 in Review | Upgrade to Version 10 | Keep Your Inventory under Control with PMXpert | Back Up Your Data | Version 10.6.0.355.
View Volume 4, Issue 1 - January 2010.
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PMXpert Connection |
Date: 10/06/09 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Save 25% OFF PMXWeb Module | Customized, Flexible Service Options | Cleaning House with PMXpert Purge | Reports Have the Info You Need | Version 10.6.0.351.
View Volume 3, Issue 4 - October 2009.
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PMXpert Connection |
Date: 07/02/09 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Discounted Training Packages, Save $75.00 | Asset History | Email Quick Fix | Wizards Make Tasks “Magically” Easy | Version 10.5.1.334.
View Volume 3, Issue 3 - July 2009.
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Rave Reviews - PMXpert Clients Speak Up |
Date: 04/02/09 |
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Companies are impressed with PMXpert Software! Not only do we provide a superior preventive maintenance software solution, we back up our product with friendly, expert staff. See what some of our clients have said by visiting the Client Testimonials page.
Do you have something to say about PMXpert Software? We'd like to hear about it! You could be featured in an upcoming issue of the PMXpert Connection, our quarterly newsletter. Submit a Testimonial today!
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PMXpert Connection |
Date: 04/02/09 |
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Find out what's new at PMXpert Software. The PMXpert Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: New PMXpert Website | Are Downtimes Getting You Down? | Set an Inactivity Timeout | Minimum Asset Meter for PM Service | Version 10.5.0.331.
View Volume 3, Issue 2 - April 2009.
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Enhanced Website |
Date: 02/12/09 |
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Newly reorganized and redesigned, the PMXpert Website has been enhanced to provide all the information you need in a fresh, easy-to-read format. All the content you remember from before is still available through the Main Menu, which is now located in the left column, but new features make the website more convenient:
- Search for any information you need using the Search this Site box located in the right column of every page.
- Log in to PMXpert Support from any page (if you have an annual Upgrade Protection Plan).
- Click the new Optional Modules item under Software in the Main Menu to find detailed information about PMXpert’s optional modules: Requests, PMXWeb, and PMXAlerts.
- Keep up-to-date with the News page, found under the Company option in the Main Menu. Important news clips will scroll by in the News Highlights box featured on every page.
- Find the latest newsletters featured on the Newsletter page, and use the E-News Archives section in the right column to find past articles by Volume, Heading or Topic.
- Choose your favorite Style for the website’s appearance in the upper right corner: Default, Black & White, or Autumn.
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Special Bulletin - New & Enhanced Features from 2008 |
Date: 01/15/09 |
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As we begin the New Year, it is a good time to look back on all of the great changes that have happened in PMXpert Software. There have been so many, you may have forgotten about some of them! A special year-end bulletin has been posted to our website, detailing all of the great features added to the software in 2008. To view the bulletin, click here.
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